Privacy Policy for Senior Kart

We value your privacy, and we’re committed to keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase. Let’s break it down for you:

1. What Information We Collect

We gather a few details when you visit our website or place an order:

  • Personal Information: This includes your name, email, phone number, and billing/shipping address.

  • Payment Information: We process your credit/debit card details and other billing information securely via third-party payment gateways.

  • Website Usage: We track things like your IP address, browser type, and browsing activity (using cookies and analytics tools) to improve your experience.

2. How We Use Your Information

We use the information we collect in these ways:

  • Order Processing and Customer Support: To handle your orders and help you if you need assistance.

  • Improving Your Experience: We constantly work to enhance our website and shopping experience.

  • Promotions and Updates: If you’ve opted in, we’ll send you emails with special offers, newsletters, and updates.

  • Security: Your information helps us protect against fraud and keep our website safe.

3. How We Protect Your Data

We take your privacy seriously and use a combination of technical and organizational measures to protect your information. All sensitive payment data is securely processed through trusted third-party payment processors.

4. Sharing Your Information

We respect your privacy and never sell or rent your personal information. However, we may need to share it with trusted partners to:

  • Process payments and handle deliveries.

  • Send marketing communications (only if you’ve agreed to receive them).

  • Comply with legal obligations or protect our rights.

5. Cookies

To improve your experience and analyze traffic, we use cookies. You can choose to block cookies through your browser settings, but please note this may impact some features on our website.

6. Your Rights

You have control over your personal data. You can:

  • Access the information we have about you.

  • Correct or update any details that are incorrect.

  • Ask us to delete your data (in line with any legal requirements).

  • Withdraw your consent for marketing emails at any time.

7. Updates to This Privacy Policy

We may update this policy occasionally to reflect changes in how we handle your data. Any updates will be posted here, so we recommend checking this page from time to time.

8. Get in Touch

If you have any questions or concerns about your data or this policy, feel free to reach out to us. We’re here to help!

Thank you for trusting us with your information – we’re dedicated to keeping it safe and secure!

Terms and Conditions

By using our website and making a purchase, you agree to the following terms and conditions. These terms govern your access to and use of our site, including any purchases made. Here’s a quick overview:

  • Product Availability: All products listed are subject to availability. We reserve the right to modify or discontinue products at any time.

  • Pricing: Prices are subject to change without notice. We strive to provide accurate pricing, but in the case of an error, we reserve the right to correct any discrepancies before processing an order.

  • Order Confirmation: Upon placing an order, you’ll receive an order confirmation email. This does not guarantee product availability until it has been processed and shipped.

  • Account Responsibility: If you create an account with us, you’re responsible for maintaining the confidentiality of your account details and any activities that occur under your account.

Shipping Policy

We aim to provide you with a seamless shopping experience, which includes fast and reliable delivery. Here’s how we handle shipping:

  • Processing Time: All orders are processed within 1-2 business days. Please allow extra time during busy periods or holidays.

  • Shipping Rates: Shipping rates are calculated based on your location and the weight of the order. These charges will be displayed at checkout.

  • Delivery Time: Delivery time depends on the destination. Orders are typically delivered within 5-7 business days after processing.

  • Order Tracking: You will receive a tracking number once your order has been shipped. You can use this to monitor the status of your delivery.

  • International Shipping: We currently offer international shipping to selected locations. International customers may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the buyer.

If you need any further assistance with shipping, feel free to contact our customer service team!